√...the importance of managing and not crossing
confidential boundaries
(including 4 expert techniques for administrative professionals to maintain
confidences and not answer "tough" questions). This is important
information for any administrative professional but especially useful
knowledge for executive assistants. See volume 1, issue 2; p. 1, 3.
√...ways to
communicate deadlines to colleagues (and learn why your
colleagues may be ignoring your deadlines and requests in the first place
and how to fix this -- it's not because you're the admin). See volume 1,
issue 2; p. 2.
√...two tips for
better e-mail communication (including when you should reach
for the telephone instead). See
volume 1, issue 2; p. 2.
√...what
colors of clothing are always appropriate to wear to work in an
office setting so you stand out as a professional (or blend in -- whichever
way you prefer to see it).
See volume 1, issue 2; p. 3.
√...a tip about how to
organize your e-mail inbox messages with color.
See volume 1, issue 2; p. 5.
√...five tips to use when
talking to difficult people during difficult times
-- without escalating the situation. (You can talk to those hard to get
along with or hard to understand co-workers and customers much easier with
this method.)
See volume 1, issue 2; p. 6.
√...two ways you might be letting others impact your
workplace
productivity and work day satisfaction.
See volume 1, issue 1; p. 1,3.
√...three things at work that might be
the cause of your neck and
shoulder aches.
See volume 1, issue 1; p. 2.
√...what to do when your
asked to attend a meeting on behalf of your manager or executive. This is a high level responsibility for an administrative
professional. Don't blow it!
See volume 1, issue 1; p. 2.
√...the right way to make
business introductions.
Administrative professionals probably make as many or more introductions
than any one employee in the office -- because you're on the frontline
greeting and escorting guests. Learn the specific business etiquette for
this.
See volume 1, issue 1; p. 4.
√...a tip to
write better correspondence, reports or any document that also
reduces your word count. People have short attention spans. Get your message
across quickly.
See volume 1, issue 1; p. 5.
√...and
much more! That list barely touches on all of what's included in these
newsletter archives.
√PLUS
the newsletter includes some
tips from your own administrative professional colleagues in their words
on various topics.
√AND
it includes
advice from the admin pro coach (Karen Porter, founder and
president of VAAP and TEA and advisor and coach to thousands of admins) in response to your
administrative professional colleagues' dilemmas and issues for which
they write for assistance. For example, in volumes 1-2, the Admin Pro
Coach addresses an admin's project overload dilemma; an admin supervisor's
dilemma: communicating why you terminated their co-worker and quelling
related fears; seeking promotion: ambitious admin seeks promotion beyond
admin level; succeeding despite lost confidence; career path for
administrative professional; when to just handle it without informing your
boss; recommended classes for aspiring administrative assistants; and
improving attention to detail to avoid mistakes.
The Admin Pro Coach addresses more topics and issues from
individual administrative professionals in ongoing issues of The
Effective Admin. That's just a sample of some dilemmas posed to the
Admin Pro Coach by real administrative professionals seeking consultations
and advice for their very real personal and professional issues related to
work and their careers. Of course, you can write the Admin Pro Coach for
advice too at any time (***priority will be given to responding to VAAP
members' questions to the Admin Pro Coach in newsletter issues -- in other
words, mention you're a VAAP member when writing and your question will
move to the top of the list awaiting responses***).
I've heard enough!
I'm ready to join. Enroll me now!
LOCATE THE ARTICLE TOPICS YOU NEED: There is an "in
this issue" table of contents on page one of every downloadable newsletter
issue listing the major articles in each newsletter issue -- so you can
easily locate just the articles you want to read at any time. The
downloadable issues started with Volume 1, Issue 1 published in January
2008 and continue through the current year issues. So far that's more than
200 pages of newsletter articles ready for you to download and read at
your leisure (2008, 2009, 2010, 2011 and
growing as we're in 2012). That's 200+ pages of interesting and educational newsletter articles
you can read and use in your daily job and career as an administrative
professional.
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BUT THAT'S NOT ALL: The newsletter archives include the paid issues of The
Effective Admin (2008 forward) PLUS the previous free issues of The
Effective Admin (2004 - 2007) before the newsletter was revised to a
paid subscription format; the formerly "free" issues are no longer free to
"outsiders" and can only be accessed electronically at the VAAP site for
members online. These earlier issues were very popular with administrative
assistant and executive assistant readers and contain much evergreen
information that's still popular with administrative professionals today.
So altogether this is 600+ articles (and
growing) on topics of interest to administrative assistants and executive
assistants. Many items you can put
to use right away in your administrative job and career.
The all-inclusive newsletter
archives are at the VAAP members-only online Web site called "VAAP Private Member eLearning Community."
This placement gives you an additional feature: It's searchable electronically by key word or phrase.
As already mentioned, the 2008 forward issues also are printable as individual issues (PDF
files) at the "membership educational resources download page."
So you can print them if you like and put them in a binder to read when
you're on the go, at your desk, or lounging around during your off hours. |
