√...the importance of managing and not crossing
confidential boundaries
(including 4 expert techniques for administrative professionals to maintain
confidences and not answer "tough" questions). This is important
information for any administrative professional but especially useful
knowledge for executive assistants.
√...ways to
communicate deadlines to colleagues (and learn why your
colleagues may be ignoring your deadlines and requests in the first place
and how to fix this -- it's not because you're the admin).
√...two tips for
better e-mail communication (including when you should reach
for the telephone instead).
√...what
colors of clothing are always appropriate to wear to work in an
office setting so you stand out as a professional. (or blend in -- whichever
way you prefer to see it).
√...a tip about how to
organize your email inbox messages with color.
√...five tips to use when
talking to difficult people during difficult times
-- without escalating the situation. (You can talk to those hard to get
along with or hard to understand co-workers and customers much easier with
this method.)
√...two ways you might be letting others impact your
workplace
productivity and work day satisfaction.
√...three things at work that might be
the cause of your neck and
shoulder aches.
√...what's the
employment outlook for secretaries and administrative
assistants in the U.S.
√...what to do when your
asked to attend a meeting on behalf of your manager or executive. This is a high level responsibility for an administrative
professional. Don't blow it!
√...the right way to make
business introductions.
Administrative professionals probably make as many or more introductions
than any one employee in the office -- because you're on the frontline
greeting and escorting guests. Learn the specific business etiquette for
this.
√...a tip to
write better correspondence, reports or any document that also
reduces your word count. People have short attention spans. Get your message
across quickly.
√...and
much more!
√PLUS
the newsletter includes some
tips from your own administrative professional colleagues in their words.
√AND
it includes
one on one advice from the admin pro coach, in response to your
admin colleagues' dilemmas and issues for which they write for assistance. (And just so
you know ... there is an "in this issue" table of contents on page one of every
newsletter issue listing the major articles in each newsletter issue -- so
you can easily locate just the articles you want to read at any time.)
|
The newsletter archives include the paid issues of The
Effective Admin (2008 forward) and the previous free issues of The
Effective Admin (2004 - 2007) before the newsletter was revised to a
paid subscription format; the formerly "free" issues are no longer free to
"outsiders" and can only be accessed electronically at the VAAP site for
members online.
Altogether this is 400+ articles on topics of interest to
administrative assistants and executive assistants (many items you can put
to use right away in your administrative job and career).
The newsletter
archives are at the VAAP members-only online Web site called "VAAP Private Member eLearning Community" (it's searchable electronically by key word or phrase).
The 2008 forward issues also are printable as individual issues (PDF
files) at the "membership educational resources download page." |